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For the focus of our plan, the most important are those that are real businesses offices from which people earn their primary income. We can't just market and sell service and support; we must deliver as well.

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Direct Mail We must radically improve our direct mail efforts, reaching our established customers with training, support services, upgrades, and seminars. They benefit from national advertising, economies of scale, volume buying, and a general trend toward name-brand loyalty for buying in the channels as well as for products. There are several types of home offices. Unfortunately, we cannot sell the products at a higher price simply because we offer services; the market has shown that it will not support that concept. We think the problem is that they didn't really offer good service, and also that they didn't differentiate from the chains. We are also supporting Novell, Banyon, and Microsoft networking, Xbase database software, and Claris application products. On the residential side, the Energy Information Administration estimates that the average US household uses 11, kWh per year. We do not want to compete for buyers who go to chain stores or buy from mail-order outlets, but we definitely want to be able to sell individual systems to the smart home office buyers who want a reliable, full-service vendor. Evidence of the enormous impact home automation tech has had in the consumer space can be seen in the enormous adoption of products like Nest and Amazon Echo. For the purely price-driven buyer, who buys boxes and expects no service, these are very good options. We sell the assurance to small business people that their business will not suffer any information technology disasters or critical downtimes. Find an example that works for you and personalize it to fit your business. You may also want to include your balance sheet, your sales forecast, business ratios, and a break-even analysis. This is particularly useful in the event that users forget to turn off the oven or stove to prevent potential house fires.

Sometimes this part of the plan will include tables that provide more details, such as a bill of materials or detailed price lists, but more often than not this section just describes what you are selling and how your products and services fill a need for your customers.

We can assume that we aren't talking about home offices used only part-time by people who work elsewhere during the day and that our target market home office needs powerful technology and sufficient links between computing, telecommunications, and video assets.

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There is no doubt that we face stiffer competition from box pushers than from other service providers. This is particularly useful in the event that users forget to turn off the oven or stove to prevent potential house fires.

As price competition increases, the squeeze between the manufacturer's price into channels and the end-users ultimate buying price continues.

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Make them understand the value of the relationship. But, you don't need an exact match for it to be helpful.

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Sample Business Plan: An Example