Manager has been in campus for past 18 months. Case Assignment Answers 1 Blades Inc. She is restricted by space and equipment for grill facilities.
They can increase on the phone delivery and reduce the delivery time. An analysis of the survey data indicated that students were not as satisfied with the food service as Kershaw had hoped. How might that affect; her operating processes and capacity decisions.
Gaps:- She does not have a variety for the Pizzas. Has been in operation in campus for 10 years. This would be the biggest advantage and point to tap on for Kershaw.
Previously, she had been assistant manager of food services at a small university in the Northeast. At this particular university, BSB, Inc.